FREE NO OBLIGATION QUOTE! GET UPTO 50% OFF YOUR WINDOWS AND DOORS
We respect your privacy and are committed to protecting your Personal Data. This policy provides you with information as to how we use and look after your Personal Data when you engage with us through this website, tells you about your privacy rights and how the law protects you.
This policy provides you with information on how Smart Choice Glazing Limited collects and makes use of or “processes” your Personal Data in the following circumstances:
This website is not intended for children, and we do not knowingly collect Personal Data relating to children.
It is important that you read this policy together with any other privacy policy or data protection information which we may provide to you on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. This policy supplements other notices and privacy information and is not intended to override them.
“Personal Data”, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:
We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising. We may use your Personal Data to form a view on what we think you may want or need, or what may be of interest to you, if you have given your consent or if you are an existing Customer and have not opted out of receiving marketing communications. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have not opted out of receiving the same at the point of sale and have not subsequently opted out of receiving that marketing.
We will never sell or provide your Personal Data to third parties for marketing purposes.
Whenever we collect or process your Personal Data, we'll only keep it for as long as is reasonably necessary for the purpose for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint, or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data, so that it can be used in a non-identifiable way for the purposes of statistical analysis and business planning.
By law, we have to keep basic information about our customers for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see your legal rights below for further information. In some circumstances, we will anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.In all circumstances, we will retain your personal data for at least the period of any guarantee that you have with us, to enable us to comply with the terms of the guarantee. The length of time that your guarantee is valid for is dependant upon the type of product and is detailed on your guarantee document. You can also request this information at any time.
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We always hold your Personal Data securely and to prevent unauthorised disclosure or access to your Personal Data, we have implemented strong security safeguards including operating our website over the https protocol. We also follow stringent procedures to ensure we work with all Personal Data in line with current data protection legislation.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You have the right to:
If you wish to exercise any of the rights set out above, please contact our Data Protection Team using the contact details above.
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
“Legitimate Interest” means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
“Performance of Contract” means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
“Comply with a legal obligation” means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
“Consent” means where you have signified agreement to the processing of your personal data for marketing purposes.
Copyright © 2024 smart choice - All Rights Reserved.
Powered by GoDaddy